Mom Should Have Died After Common Mistake Salon Makes, Has Warning For Others

Updated September 13, 2017

When it comes to relaxing and pampering, most women turn to their salon for an hour of time away from the kids. Getting your feet rubbed and beautified is not only a great way to unwind from the constant stresses of daily life but to look and feel good. Unfortunately, one Virginia woman left her local nail salon with a lot more than just prettily painted toes.

Just two weeks after her appointment at a Henrico nail salon, Samantha Payne started noticing painful sores on her legs. These quickly developed into horrendous lesions.

She freaked out and hurried to her doctor. Good think she took the precaution because Samantha was diagnosed with the cutaneous mycobacterial infection, which causes boils to develop on her skin.

After thinking back to how she could have contracted it, only one answer came forward – it was during her “relaxing time” at the salon…

Samantha is not the first person to become infected after paying someone to work on their nails. According to a U.S. News report, a shocking 75 percent of salons in the United States fail to follow basic disinfection protocol, putting their clients at risk.

“Two or three weeks later, she starts to develop this kind of pimple-like sores on her legs,” said attorney Robert Reed of Allen, Allen, Allen & Allen.

Because Samantha knew where her infection was developed, she has hired a lawyer to sue the nail salon for damages.

“They had to be removed surgically, and it took several procedures to get those done, leaving her with scarring on her legs,” Jamie Kessel, Payne’s second attorney told NBC 12.

Samantha has filed a $1 million lawsuit against the salon for giving her an infection that ended up scaring her legs.

“Basins used at the nail salon, they didn’t properly clean in accordance with the manufacturer’s recommendations,” added Reed.

Samantha has done everything by the book. She filed a complaint with the Virginia Board for Barbers and Cosmetology.

The board investigated the salon and revoked its license because it “was negligent in failing to clean the pedicure chair basins pursuant to the manufacturer’s guidelines.”

The owner and the salon now face the $1 million lawsuits. Samantha and her high-powered attorneys are confident they’ll either reach a settlement or win.

“I think it’s a wake-up call in the industry, just to be more aware that they need to follow their procedures,” said Reed.

Because Virginia nail salons seldom follow protocol, they can be breeding grounds for bacteria and germs. But the Cosmetology Board’s Executive Director, Demetrios Melis, said complaints are not common.

“It’s not very often. We like to think that our minimum requirements that we’ve set up, and that the Board has set up as a Policy Board, actually does a great job to make sure there is minimal infection,” said Melis.

Because the infection has destroyed Samantha’s self-image, her attorneys are fighting hard to win.

“Really, it’s taken a confident, attractive young lady and made her be self-conscious about her legs,” said Kessel.

Have you ever had a bad experience at the nail salon?