When a barber saw a customer in need who couldn’t access the barber shop, he took his service directly to the man on the street. Hairstylist Victor Burgo of Webster, NY was photographed giving a man a haircut outside of Joe’s Upscale Barber Shop, where he’s been working for the past three-and-a-half years.
The barber shop isn’t wheelchair accessible, but that didn’t stop Victor from providing his service. Victor explained to InsideEdition.com: “It’s about making sure everyone gets a proper grooming.”
The shop is in an older building and there is no wheelchair ramp, he noted, explaining how one day he noticed a man outside in a wheelchair.
He explained, “I’ve done some pretty weird haircuts. In hospitals and different wedding situations and, uh, never done anybody outside, on the sidewalk, pretty much.”
Devin Hamilton couldn’t get inside the store, as Victor noted: “I saw a gentleman in a wheelchair, just kind of going back and forth, back and forth…wasn’t sure if he was trying to get my attention or if he was lost.”
When the phone rang, Victor said, “I knew right away, as soon as he said ‘do you guys take walk-ins’… I knew that was who was outside.”
Since the barber shop isn’t wheelchair accessible, Victor came to the man in need of a haircut. He noted, “I immediately ran out there with two other barbers to see if we could get him in somehow.”
Unfortunately, the wheelchair was too heavy to lift up the steps, but there was another solution.
Victor explained: “We weren’t going to be able to get this heavy duty thing in here so I took my cordless barber clippers, trimmers, shavers, and sheers, straight blade, comb — everything I need to give him the same haircut that he’d get if he came inside.”
“He definitely needed a haircut,” Victor added, sharing: “It looked like he hadn’t had a haircut in about a month. It was pretty shaggy [and] I know how good it feels to get that weight off of you. I could tell that he’s never had a good experience. I could tell without even asking him, and I just wanted to change it for him.”
Devin was so pleased with his cut, he referred his aide to get a cut at the barber shop a few days later.
Until the barber shop makes the necessary updates to become more accessible, Victor is happy to continue cutting Devin’s hair outside or said he’d go to his house. “Whatever we have to do, he’ll definitely be a customer for life,” he added.
Many people who commented on the Inside Edition video were impressed by Victor’s kindness, with comments such as: “God bless this barber,” “Love people like this!,” and “That is so sweet.”
When some people wondered why the building isn’t accessible, one of Victor’s co-workers chimed in, noting: “I work with him. Our building that WE DO NOT own, is grandfathered into that law. We physically cannot put a ramp in anywhere without rebuilding the entire building. And unfortunately since we do not own the building, that is not our decision to make. Vic is an outstanding barber and person.”