While there is really no good time for the heat to go out in your house, there are a few instances that are more dramatic than others to lose heat. For example, it wouldn’t be the best thing in the world if you lost your heat in the middle of a frigid winter, or if say, you are welcoming a new baby home from the hospital.
Luck wasn’t certainly not on Jesse and Maria Hulcher’s side when they learned that their heat went out just days before their newborn baby had been scheduled to come home from the hospital.
Having been in the hospital for six weeks, the couple had plenty of time to prepare for the moment that they welcomed the newborn into their home, but there are some things that you just can’t prepare for. Not only did their heat go out but they were in the midst of a cold snap with temperatures below zero and there was a terrible snowstorm in the works. On top of all of this, they had a two-year-old child at home that they had to think about as well.
The Hulchers knew that there was nothing they could do except call a professional and pay a very high and unexpected bill. Little did they know, their luck was about to take a turn for the better right after they called Magnuson Sheet Metal, Heating & Air Conditioning. As to be expected, Jesse was frantic on the phone, knowing that he had a brand new baby to worry about.
“He said ‘the fan’s not working, the furnace isn’t working, my wife is in the hospital, we just had a baby yesterday’ — he was just excited. And I said, ‘just take it easy, I’ll be right over,'” the repairman recalled.
While the heat was back up and running and the Hulchers were relieved to know that their house would be warm again, they weren’t looking forward to the hefty bill that would inevitably greet them in the next few days.
When Jesse received the invoice, he was surprised to see that there was no amount written in the “amount due” section of the receipt. After examining the invoice thoroughly, Jesse saw what the repairman had written at the bottom…”No charge, take care of the new baby.”
And just like that the Hulcher’s luck went from bad to good. As to be expected, they were shocked by the company owner’s kindness and they had never expected to be on the receiving end of such a ‘pay it forward’ moment.
“I didn’t know if it was a boy or girl, I didn’t know if I should get pink or blue,” the owner said. “So I figured, we’ll give the baby heat! How about that.”
Jesse shared the moment on Facebook and after a few comments rolled in, it turned out that Magnuson Heating & Air Conditioning had done this before and others shared their experiences with the company that was known for fixing furnaces for others in the area for free, hoping that the recipients would pay it forward.