Nowadays there are no limits to names. Back in the day, naming a child was a simple task, and new babies were often named uncomplicated monikers like Mary, Elizabeth, and John. Today, the process of naming a baby can be a long one for some, as parents are trying their hardest to choose unique names, some that have a lot of meaning, and others simply because they sound a certain way.
Naming a child may be one of the biggest decisions you make, especially if you go outside the traditional route. As new parents, it’s hard not to think about all the ways that a child could be made fun of for a name, and oftentimes we associate certain names with people we have met in the past. If you had a playground enemy named Michelle, then there is a good chance that you aren’t going to name your new daughter the name that has so many poor memories attached to it.
While it’s hard not to laugh at some of the oddball names that celebs are choosing for their offspring these days, it’s quite another story when you publicly poke fun at a young child’s name. When Traci Redford was checking in with the Southwest gate agent at the John Wayne Airport in Orange County, California, she certainly didn’t expect the employee to broadcast her daughter’s name all over Facebook. When Traci handed over her and her five-year-old’s boarding pass, the agent began laughing immediately at the name the was spelled Abcde (pronounced ab-city). As if that wasn’t enough, the unidentified agent proceeded to take a photo of the girl’s boarding pass and upload it to Facebook to share with her friends.
Traci was rightfully angered by the incident, especially after her daughter asked why everyone was laughing at her name.
Traci honestly told her daughter “that unfortunately, not everyone was nice in the world.”
“The gate agent started laughing, pointing at me and my daughter, talking to other employees. So I turned around and said, ‘Hey if I can hear you, my daughter can hear you, so I’d appreciate if you’d just stop,'” she said.
It wasn’t until later that Traci learned that the picture of her daughter’s boarding pass was shared on Facebook to be mocked. Apparently, someone who had seen it on the gate agent’s page reported it to Southwest Airlines.
According to Traci, it took Southwest more than two weeks to issue an apology after she filed a complaint. It is still unknown whether or not the employee was fired or not.
A Southwest spokesperson shared the following statement:
“We extend our sincere apology to the family. We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online. The post is not indicative of the care, respect, and civility we expect from all of our Employees. We have followed up with the Employee involved, and while we do not disclose personnel actions publicly, we are using this as an opportunity to reinforce our policies and emphasize our expectations for all Employees,’ the company said in a statement.”